Request for Information Portal

Summary

As the data controller, the Isle of Wight NHS Trust has a legal requirement to support information requests for various legal statutory and regulatory requirements.

Below, this page details the four key legislative Acts covering access to this information.

The Trust’s Information Governance Department will manage this portal to ensure that requests are responded to and actioned as appropriate.

Please see the Trusts Privacy Notice for further information about how the Trust handles your data.

Subject Access Requests (SAR) – Data Protection Act 2018
Article 15 of the UK General Data Protection Regulation (UK GDPR) gives individuals, and/or their authorised representatives, the right to access copies of the information that an organisation holds on them – with some exemptions. These requests are known as Subject Access Requests (SARs). There is no charge for SARs; except in certain circumstances - such as if the request is deemed to be excessive or ‘manifestly unfounded’.

Access to Deceased Records - Access to Health Records Act 1990 (AHR)
For requesting the records of a deceased patient, only the executor, administrator or any person who may have a claim arising out of the patient's death - with proof of such, have an absolute right to the records. A grant of probate, letters of administration or a copy of the current will are accepted as proof. Other persons may apply either with written permission from the executor or by giving their reason for making a claim to access the records.

Freedom of Information Requests - Freedom of Information Act 2000 (FOI)
The Freedom of Information Act 2000 provides public access to information held by public authorities.

The Act covers any recorded information that is held by a public authority in England, Wales and Northern Ireland,

The Act does not give people access to their own personal data (information about themselves) such as their health records or credit reference file. If a member of the public wants to see information that a public authority holds about them, they should make a data protection subject access request.

Environmental Information Regulations 2004 (EIR)
The Environmental Information Regulations 2004 provides the right to obtain information which we hold about the environment.

How to make a request

When making a request, please ensure the correct application type is selected. This will enable the team to process your request effectively.

A user guide is available to help you through the process here.

Please find our Frequently Asked Questions here.

In order to make a request please use the Online Portal.

Contact Details

If you need support with a FOI or EIR request please e-mail: iownt.freedomofinformation@nhs.net 

If you need support with a SAR or AHR request please e-mail: iownt.dsr@nhs.net

Get Started Online

The fastest and most efficient way of making an information request is online via this Access Portal. Please create an account or login with your existing credentials if you already have one. With an account, you will be able to answer any questions we have concerning your request and track the progress we are making. 

We look forward to hearing from you.